Shipping policy

At MINZ, we strive to ensure that your shopping experience is seamless from start to finish. Below are the details of our shipping policy to keep you informed and in control of your purchase.

1. Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Please note that during peak times, processing times may be slightly delayed, but we will do our best to ensure your order is processed promptly.

2. Shipping Rates and Delivery

  • Domestic Shipping (Within United States)
    • We offer a flat-rate shipping fee of $6.90.
    • Free shipping is available for orders over $100.
    • Estimated delivery times range between 3-8 business days.
  • International Shipping
    • Right now we do not offer international shipping.

3. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order via our website or the carrier’s website.

4. Shipping Restrictions

  • We do not currently ship to P.O. Boxes or APO/FPO addresses.
  • Certain products may have shipping restrictions due to regional regulations, which will be noted in the product description if applicable.

5. Customs, Duties, and Taxes

  • MINZ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  • Customs policies vary by country, and we recommend checking with your local customs office for more information before placing an order.

6. Shipping Delays

  • While we aim to provide timely deliveries, please understand that unforeseen circumstances such as extreme weather conditions, holidays, or other carrier-related issues may cause delays.
  • If you experience significant delays in receiving your order, please contact us at minzapparel@gmail.com, and we will do our best to assist you.

7. Lost or Damaged Packages

  • MINZ is not liable for packages that are lost or damaged in transit. However, we will do our best to work with the carrier to resolve any issues.
  • If your order arrives damaged, please contact us immediately with photos of the damage at minzapparel@gmail.com so we can assist in resolving the issue.

If you have any questions or concerns about your shipment, don’t hesitate to reach out to our customer support team at minzapparel@gmail.com.